Network Services

Network Services

Leap Networks offers a full range of hotel network solutions and services including:

  • Free initial wireless site survey and network planning
  • Wireless "heat mapping" to ensure that all guest areas have strong wireless signal coverage
  • Turn-key Installation Services, including cabling, hardware, configuration, PMS integration, and ISP circuit provisioning and management
  • Network Management and Dashboard Reporting via our state of the art Network Operations Control center
  • Network Support Services, including 24/7/365 2nd level help desk support agents for guests
  • The Help Desk Support Center is located in North America and staffed by highly trained, English speaking techs
  • Leap Networks 3rd level support agents for hotel employees and management companies
  • Leap Networks is responsive. Calls are answered by a person not a menu.

Leap Networks is given high marks for customer service and excellence. Our staff is highly experienced and can usually troubleshoot most problems to the source in a matter of minutes. Most of our clients have been with us for over 10 years.